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Our 2015 with 70K miles has failed the oil consumption test. SOA and our dealership shared that this is a known and documented issue with this model and certain VINs. As such, SOA will cover roughly 60% of the short block replacement to fix the problem leaving us responsible for $2500. This was my first new car ever and I specifically purchased the OB for its reliability (and safety).

This just seems bonkers to me. It's a known manufacturing issue -- why aren't they covering the entirety? I don't think I should be responsible for their issue -- it's not related to our driving of the car nor our care for it.

If you've had this problem I'd love to know what they did/didn't do for you or any advice on how to proceed.

Thanks!
 

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2016 Outback Premium 2.5 CVT w/EyeSight+SRVD
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... why aren't they covering the entirety?
Because it's out of warranty. Subaru offering to pay 60% is being generous; they don't have to pay anything.
 

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2019 Subaru Outback
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For the 2013 Legacies (and probably Outbacks) there was a class action lawsuit where they agreed to cover the engine for 100,000 miles on oil consumption. My 2019 is much better.
 

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2017 2.5i Premium Lapis Blue
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Because it's out of warranty. Subaru offering to pay 60% is being generous; they don't have to pay anything.
Unless the oil consumption complaint was documented while under warranty and the dealer just delayed taking it seriously and doing the consumption test.
Not saying that is the case here but since it isn't all that far out of the powertrain warranty it could be.

This would certainly be one of those cases where the extended warranty might have paid off.
 

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2015 2.5i Limited, Cyrstal Black/Ivory leather- options: #23 and #5- accessories: wheel arch and body side moldings
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I am just getting started on my research so pardon my ignorance. I have an apt with my local dealer to do the oil consumption test tomorrow. I have always burned a quart before my next oil change and after 3500 miles into this oil change I needed 2.5 quarts, hence my concern. I would hate to have to pay $2500 but I feel our options are limited. This first model year has been riddled with issues not like Subaru's history. I have had alignment issues, numerous electrical issues, replaced both rear wheel hub assemblies, sway bars, one strut, window seals replaced twice- still noisy as heck, rear abs sensor, nav system twice, leaky sun roof- no repair for that per dealer to name a few off the top of my head. I have 125k on it and it's paid off so I'm not quite certain as to what to do.
 

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2019 Subaru Outback
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Is this an issue with the 2015s only? I thought we all have the same engines?
As mentioned above, the 2013s might be the worst, but even though the same basic engines they can use different parts--in this case rings. My 2019 doesn't seem to use much oil at all, my 2013 about a quart every 4,500 miles.
 
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