'08 Veracruz Limited
In a perfect world, this makes sense. Alas, it's not perfect. No Subaru dealer is going to tear deep enough into the engine to be 100% sure that there is no damage. This incident will go on the service record, so if there's some premature wear that requires an expensive repair at 70k miles, my money's on SOA saying it's not a manufacturer's defect (and rightfully so).He took it to the dealer to evaluate for damage. If they find none, it is not a flub. The oil change shop dodges a bullet but should provide peace of mind and show good will towards the customer for worry, aggrevation, and time. If there is damage found, the oil shop will be paying for a new engine that will then bring the customer back whole and back under powertrain warranty as if it was new.
It is really not too difficult yo understand. I never expected Subie to warrant the damage from a flub but if there is no damage it is solely on the shop how they want to provide customer relations as there is technically no issue.__
The warranty would be a nice gesture, no doubt. It just won't protect him from anything to do with this incident.