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I have a 2011 Outback. The manual paddle shifters have never worked properly. I can always shift down but am rarely able to shift back up again even though the indicator arrow on the status screen tells me an upshift is allowed. About one out of three trips the upshifter works as described in the operating manual. If it doesn't work at the start of a trip then it never will. If it does work at the start of the trip it works for the whole trip.

Anyone else experience this problem.
 

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Another poster reported similar issues took the car back and the dealer found that the mechanism was flawed and replaced it. Take it to your dealer.

42,000 miles and I can't recall ever shifting UP when in AT mode however every day I use them to down shift to hold speed down a hill.

If they shift up and down in Manual mode then they work fine.
 
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