Subaru Outback Forums banner
1 - 14 of 14 Posts

·
Registered
2018 Outback
Joined
·
14 Posts
Discussion Starter · #1 ·
On my 18 Outback Limited, my favorite list of phone number contacts keep disappearing, reverting back to an empty favorite list. This happens about every 2 to 3 weeks. Anybody else have this problem?
 

·
Registered
Joined
·
1 Posts
I just got a new 2018 Outback Limited. I can't seem to figure out how to add phone favorites at all. I do have favorites set on my iPhone, but they didn't transfer into favorites in my car with the download of my phone contact list. I can't find any information on manually adding favorite contacts. Am I missing something? Are your favorites still dropping out every two to three weeks? When they drop, how do you add them back in?

Thanks!
 

·
Registered
2018 Outback 2.5i
Joined
·
26 Posts
I havent used the phone app on the head unit much but my favorites were always there.

Only in car play I have a problem with my favorites. For some reason when I click the name to call it doesnt do anything.
 

·
Registered
2018 OB 2.5 Ltd, No Eyesight, No Navigation
Joined
·
3,461 Posts
On my 18 Outback Limited, my favorite list of phone number contacts keep disappearing, reverting back to an empty favorite list. This happens about every 2 to 3 weeks. Anybody else have this problem?

Yes. You should get a good phone mount and use the head unit only for features that are not on your phone.
 

·
Registered
2018 White Outback Touring 2.5i
Joined
·
764 Posts
I haven't stored any favorite phone #s yet but my radio stations went by-by after using Android auto. The one screen to do it all thing, doesn't seem to have all the kinks worked out yet.
 

·
Registered
Joined
·
9 Posts
Happens to my ‘18 also.

At what point does this qualify as a lemon? I’ve seen so many negative reviews on the units. I’ve had mine reflashed twice. I’m pushing for a new unit but from what I’ve read, it’s a waste of time.

Has anyone had any luck with these issues. It’s a lemon as far as the head unit goes.
 

·
Registered
Joined
·
1 Posts
I see lots of issues with the head unit as I read thru.
Our 2018 SO Limited is a few months old. Our issues as losing favorites, Radio comes on when you start the car, and a battery with a bad cell.
The battery was replaced and the head unit had a software update last month. It did not fix the favorite saved phone numbers or the radio coming on when starting.

Time to save everyone's problems and head to the dealer.
 

·
Registered
2018 Outback Limited
Joined
·
1 Posts
I just purchased a 2018 Outback Limited, and my telephone favorites keep erasing every 2-3 DAYS. I am also having problems with the satellite radio favorites number 10, 11, & 12 losing their stations and saying initializing at the same time that the unit loses the phone favorites.
 

·
Registered
2018 Outback Touring 3.6R
Joined
·
971 Posts
I just purchased a 2018 Outback Limited, and my telephone favorites keep erasing every 2-3 DAYS. I am also having problems with the satellite radio favorites number 10, 11, & 12 losing their stations and saying initializing at the same time that the unit loses the phone favorites.
Subaru released new head unit firmware within the last couple of weeks. Check your firmware version and if there's a 17 in it, you need to get the dealer to update it. It is a warranty issue, so you shouldn't be asked to pay anything.
 
1 - 14 of 14 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top