Sorry to hear about your near accident. Glad you and your family are okay.I strongly recommend that you not get a 2020 Outback Limited! I have had five previous Subarus and loved them, but I have never been so disappointed In a new car. My wife is still not happy that we traded the 2017 Limited for this new one. I have no idea why Subaru‘s engineers took a good car and made it less safe. First, requiring a driver to take eyes off the road to make or change many common settings using the touch screen is bad. Second, WHY HAVE BOTH THE LANE KEEP FEATURE AND LANE CENTERING FEATURE?? And, THIS BRINGS ME TO THE BIGGEST REASON I HATE MY 2020 OUTBACK. As I have previously indicated on this forum, the lane keep feature could have killed us. On a clear, calm, dry day, the car VERY unexpectedly took us into the oncoming lane at 55 mph. Yes, I had both hands on the steering wheel, but that did not help. I have reported this to Subaru and to the federal auto safety agencies. I did not pay big bucks for a car that I do not feel safe using its lane keep or lane centering features.
If you investigate the topic ”2020 Outback safety issues“ on this forum, you will find other 2020 Outback owners have had similar experiences. In time, I totally expect a recall concerning these safety issues.
Strongly recommending against the vehicle seems a bit extreme though based on this. The lane keep assist can easily be switched to visual/audio warning only or turned off altogether. Also the lane keep assist and lane centering have two different functions. One is for when you are steering and keeps you in your lane in case you are distracted and start drifting. The other steers for you (with you still paying attention in case of issue) keeping you centered in the lane and watching the car in front. As far as the touchscreen, I haven't found anything I absolutely have to use it for while driving. Climate still has hard buttons as does audio. At least for me, the voice control works fairly well also. Perhaps just wait until you come to a stop to make changes.