I just purchased a 2011 Outback from a would be reputable dealer. Upon delivery of the car they told me they only had (1) key and were ordering another. The car has a factory remote starter with (2) key farbs. After I got home I realized that I had no keyless entry remote. Initially I thought the remote starter key farbs were all I needed. The key they gave me was a valet key only. After reading the owners manual I found that the keyless entry remote is part of the main key and there should be (2) main keys and (1) valet. I called the salesman and asked him what key was ordered and he said it was one with keyless entry remote. I said I should have (2) main keys with keyless remote and he said (1) key must remain installed in remote starter system in the vehicle. Is this true ? I asked why the valet key was not the key used for this . he could not answer me. Is he being straight with me ?