[SloMo]

My three years are up on the plan I purchased at the time I bought my 2020 Outback Limited. I use the remote start from my Subaru phone app all of the time and would like to keep that ability. I am in AAA and don't necessarily need roadside assistance. SOA quoted me a price of $150 for renewal. When I went to my account to enter my billing info I noticed that the $150 is broken into two pieces.
Starlink Safety Plus is $99.95.
Starlink Security Plus is $49.95.

I really only want the remote start. Is that included in the Starlink Security Plus for 49.95?

 

[SilverOnyx]

The tricky thing is that you have to pay for the base plan and then the other plan on top of it so you do need to pay for both.

 

[Jp1975]

My wife’s 3 years will be up next month as well. The $150 is for another 3 years, correct?

 

[SilverOnyx]

I think it might be $150.00 a year. Don't quote me. People have a way of getting 50% discounts sometimes - I don't know how.

 

[Jp1975]

I think it might be $150.00 a year. Don't quote me. People have a way of getting 50% discounts sometimes - I don't know how.

Ok, $150 a year is definitely not worth it to me, but I’ll have to see what my wife thinks.

 

[Rick91981]

You need to pay the $150/yr to keep remote start. You can call them up and tell them to cancel your auto renewal (it will renew if you don't cancel it). They will likely ask you why you're cancelling, tell them it's too expensive and there is a good chance they offer it 1/2 off.

 

[rr26]

Call SoA?

 

[Rick91981]

Call SoA?

The Starlink 800# which is different than the SOA one.

855-753-2495

 

[Jp1975]

The Starlink 800# which is different than the SOA one.

855-753-2495

Thank you. I checked with my wife, her subscription would auto-renew on 1/20/23. Even at half the rate per year she’s planning to cancel it next month which can be done through the MySubaru app. Mine will go through August and I will cancel. I like having the functionality and that $75 for 3 years is well worth it. That much per year, if they discounted it, not so much for me and apparently her as well.

 

[SilverOnyx]

I'm planning on ditching it at the 3 year mark also. These remote functions are cool but realistically they're just an amenity and not at all necessary to operate the car like any other.

I've used remote start maybe 12 times in 3 years, car location 6 times (just for fun), remote lock or unlock 3 times. If I use it that much in the next 3 years at the cost of $450.00 that's insanely expensive. Even at half price of $225.00. If it gave me some kind of insurance discount to compensate or something it might make more sense.

 

[Rick91981]

I've used remote start maybe 12 times in 3 years, car location 6 times (just for fun), remote lock or unlock 3 times. If I use it that much in the next 3 years at the cost of $450.00 that's insanely expensive. Even at half price of $225.00. If it gave me some kind of insurance discount to compensate or something it might make more sense.

It definitely depends where you live. In NY I use my remote start all the time in the winter and wouldn't want a car without it.

As for the insurance part, ask your provider, the location tracking/theft recovery features might get you a discount.

 

[Jp1975]

I've used remote start maybe 12 times in 3 years, car location 6 times (just for fun), remote lock or unlock 3 times. If I use it that much in the next 3 years at the cost of $450.00 that's insanely expensive. Even at half price of $225.00.

We are both retired now. My wife did use the remote start in the winter while she was working, but no real need now, and we’re in Maryland, not that big a need. I also have to chuckle, you’ve seen my other thread. This will expire before she even gets her car back with the repaired clutch pack. They’ve said late January, hopefully. The positive side is she has a loaner that is an identical 2020 Onyx XT, white instead of black like hers. But she’ll be driving it until next year! No remote start for it.

 

[DanielAcosta]

We don’t use remote start at all but instead keep the feature for the automatic crash notification and response. This was the main reason we switched to Subaru after 20 years of Hondas, who only offers their version of connected services on their Touring and Elite trims.

 

[Lunajett]

I don't care about the remote start, but do like the locate car and remote unlock features. We access these through the My Subaru app. If I don't want to pay $150/year to renew, does the My Subaru app lose all that functionality, or just the remote start?

 

[Baggss]

I don't care about the remote start, but do like the locate car and remote unlock features. We access these through the My Subaru app. If I don't want to pay $150/year to renew, does the My Subaru app lose all that functionality, or just the remote start?

I believe it loses everything.

I use mine almost every time I drive, particularly when leaving home. I can start it by voice from my cell phone (or other devices) and have it warmed up or cooled down (and the engine just idling down) when I get in.

 

[hallux]

I don't use my remote start that often (car is parked in an attached garage at home), I do like the remote lock/unlock from the phone. I'm about 18 months in and don't use the features THAT much but having them available is nice.

I previously had a vehicle with OnStar (it was a 2006 so it was a little more primitive than this system) and ended up using the call-in to get the car unlocked ONCE during the trial, I didn't continue that service...

 

[Jp1975]

I believe it loses everything.

Do you have any idea what functionality is left on the MySubaru app once the subscription has expired. It’s too bad they couldn’t offer the same 3 year term at a modestly higher rate. I’d even consider it although I don’t much use those other functions. Most of that is provided by my phone, even crash detection, plus I have an app on the phone that also does that, including my Apple Watch. But remote start does come in handy occasionally.

 

[StanTheMan]

but instead keep the feature for the automatic crash notification and response.

Same here. That's why when we were offered the plans for 7 years at $374.95 at time of the OB purchase, we took it. Sadly, I hear that they don't offer that exact pricing model anymore.

 

[howaboutme]

I feel like I'm going to have this exact conversation 5 years from now when I am due for renewal. I'm only a bit over a month in with the 5 years I purchased at a discount during initial purchase and I like the features even if I don't use all of it (now). I also do park the car outside a lot and it helps now (during cold season) and probably during the height of summer too. What I am interested in is the security features related to monitoring your teen. In the 5 years I will have a driving age teen and I'm looking forward to seeing how that goes. I know we can get 3rd party apps that do the same (have those too now) but something native to the car is always interesting.

 

[ragu]

I talked to my Dealer yesterday about this and he said that if you don't renew the Starlink subscription the MySubaru App is worthless.