My 2020 Outback XT is my 7th new Subaru. I have been a fan since my first one in '95. This will be my last. I have people ask "How is the service department ?" My answer... I don't know, never been there. Until this one. I just can't trust it. The screen just blanks out, changes radio stations, turns off the heat, GPS just stops, etc, etc. (Yes it has all the updates) It's possessed. The "Eye sight" will start telling me to keep my eyes on the road when I'm looking straight ahead, and you have to turn the thing off every time you restart the car, frustrating. The heated seats need three touches to turn on/off, all the time with your eyes off the road. Dangerous. Too many nannies. The garage door opener won't open or close the garage from the driveway !!! I'm on my second mirror, no better. My Corvette will open it from a block away. The seats are OK for a short time, but get too hard after more than a few hours. Tires are junk, I expect more for $40k (I miss my '18 Outback, totaled by deer) I like the turbo, mechanical build quality, ride, sound deadening, radio sound quality, back up camera and all safety devices that can be turned off AND STAY OFF. Five months and 13k miles in and I now wish I would have looked at the competition before buying this one.