Well, talked to the mechanic this morning. It is not the pump seal, unfortunately. Apparently there is bushing or bearing on the input shaft that failed and became seized to the torque converter, this is how I understood it when it was explained to me. I was told the appropriate repair would be to replace the transmission as doing anything else could potentially be considered a band-aid of a fix. I am going to visually see the damage this afternoon and take pictures for my records.
In all honesty I am quite disappointed in my experience with Subaru. We did call Subaru and they said they would be willing to review the case after the repair was made by the dealership which would be $4,600. I don't really see a point in going that route when the repair will be significantly less where we are at and the warranty for the repair will be exactly the same between the two (12 months/unlimited miles).
In all honesty I am quite disappointed in my experience with Subaru. We did call Subaru and they said they would be willing to review the case after the repair was made by the dealership which would be $4,600. I don't really see a point in going that route when the repair will be significantly less where we are at and the warranty for the repair will be exactly the same between the two (12 months/unlimited miles).