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Discussion Starter #1
Hello,
My new Outback 3.6 Limited (<600 miles on the odometer) managed to get a pit and a crack in the windshield during the blizzard here in Boston. I need to have it replaced but was not sure where to go. Dealer? Or Glass Repair Shop? I am concerned because of the heating elements (for wipers) and sunblock dots etc. I do not want to lose that functionality with a generic replacement. Also, I am just plain bummed because I hate that something has gone wrong with new car :(.
Thanks for any advice,
PF
 

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2011 SSM Outback 2.5i Premium
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Do you have glass coverage on your insurance? If so, go through them, they'll send you to a vendor for the work, they will be the ones to question about the heating element. I think others on here have gotten it using a non-dealer glass shop.
 

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2013 Outback 2.5 Premium 6mt
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I asked my glass guy the last time I was in with a work vehicle. I was curious how much a heated windshield would set me back when (not if) I need one. He looked up the price and it was about $350 installed with the heating element. It was about $35 to $50 less for a windshield without the element.

So yes, the aftermarket companies have windshields with the heating element.
 

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Discussion Starter #4
Thanks - I will call my insurance guy this morning and go from there.
I guess I am just worried about getting it done "right" since it is a brand new car.
-PF
 

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2005 3.0 R n totaled
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Thanks - I will call my insurance guy this morning and go from there.
I guess I am just worried about getting it done "right" since it is a brand new car.
-PF
In some states (like FL) windshield replacement is free - always covered 100% by insurance company. You call them and you can have it replaced by any windshield company of your choice.
 

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2012 Outback 2.5 i Premium
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I'd recommend going OEM for your replacement. I've purchased aftermarket glass for other vehicles and have always had issues.
 

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Discussion Starter #7
ok, thank you - I have a 1:00 app't today and they assured me that they will be using OEM (using JN Philips Glass company).
 

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PPG or Pilkington. Dealer glass is not always the best option as they use different makers and most are from china.
The wiper heater element is something you have to mention also sunscreen or not.
 

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Discussion Starter #9
I so appreciate all the support! I went with the Pilkington OEM, It has the sun visor thingy and it has the heating elements too. Looks fine as far as I can tell. Thanks again!
PF
 

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Glad you got it taken care of.
You can probably also ask a given dealer who they use - they probably sub-contract that work out rather than do it in house.
 
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