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$170 for the Recommended 12k mile Service.

6.9K views 17 replies 12 participants last post by  Micron  
#1 ·
So, besides the Oil / Filter change + Tire Rotation which go normally for around $90
The 12k mile service also includes: Replace A/C filter every 12 months or 19,200 km (12,000 miles) Inspect parking brake - Inspect axle boots and joints - Inspect engine coolant - Inspect suspension - Inspect disc brake pads and discs - Inspect steering system (power steering) - Inspect brake lines.
Bought the Outback June 19th and have already put almost 12k miles on it.
My question is, $170?
 
#4 ·
The amount of money you will spend to have an immaculate service record will far outweigh the improved resale value, in my opinion. If you have the major maintenance items documented, any reasonable buyer will be happy. If you do DIY work or service, keep those records too as those are just as good as a shop record.
 
#5 ·
Heh, yeah, and the cabin air filter is not exactly a maintenance item of concern (but definitely worth replacing regularly, IME - get an OEM Denso off Amazon for $10 and DIY). If they do in fact check the brake pads, and you're in the 50-100k mile range on the original brakes, it is a bit of a pain to check the fronts since the caliper needs to be unbolted to get a confident measurement. Depending on the condition of the rotors, that might be a service of interest to some folks.
 
#7 ·
$70-80, unfortunately, is about average around my part of the country (northern NJ/NYC metro area) for the cabin air filter. You can choose to buy an OEM cabin filter or an aftermarket cabin filter and do the labor yourself. I believe the last time I bought an OEM filter, it was around the $30 mark. It took less than 10 minutes to do. I typically also change the engine air filter at this time too (once yearly) because I have noticed mine gets pretty dirty over the year between leaves, sand, and other garbage floating around this area.
 
#10 ·
I'm not seeing an issue, but I base that on my own local pricing. If one is used to paying $90 for the basic service I can add to that what I'd pay for an aftermarket cabin filter (with charcoal) - around $35 last time I bought one for a Camry. Add tax and I'm up to around $130. $40 for all the rest of it seems reasonable to me - especially if this service involves lubing caliper slide pins as I think it does for an OB. When you're judging this commentary, don't forget that a dealer isn't going to use an aftermarket cabin filter. Perhaps this estimate not from a dealership.
 
#12 ·
Interesting, I've never heard of a brake inspection including actual maintenance like lubing slide pins, in many cases (based on reports around here) I've gotten the impression that there's often very little done beyond a quick visual once-over (and even that's sometimes questionable). To check the front pads, all you really need to do is remove the lower caliper bolt, so I'd be surprised if they went further than that. Anyway, I'm not balking at the price per-se, seems typical for dealer service. But if we assume these "inspections" don't amount to much, then the value of this service does become questionable, particularly in light of the OP's comments about service records and a willingness to DIY filter replacements. Nothing wrong with leaving everything to the professionals of course. But, for an oil change plus filters and rotation, I'd much sooner try to find a reputable local shop. They'll probably charge considerably less (and quite possibly do a better job).
 
#14 ·
Just change your own oil, rotate your own tires, replace your own filters, pocket the difference. EOF
 
#16 ·
Dealerships are charging about $150/hr labor rate, give or take. Find another shop to do the work. There are plenty of other mechanics around who are capable of that kind of work, who charge $50+ less for labor.