I bought the car new, have babied it forever. I went against my own longstanding rule and purchased a car with a hole in the roof. I tried to open the sunroof the other day to enjoy the spring day, and it wouldn't open. The sunroof will pop up, and pop back down, for the vent function. However it will not retract back into the roof. It does make an attempt to retract, but stops very shortly after the back of the sunroof starts to lower itself in preparation of opening.
So, I called the dealer that I purchased the car from (and have sent 6 buying customers to since my purchase) and the service writer on the phone says that they need an hour to diagnose the problem, and then they will have to send the car out to the company that installed the sunroof to make the repairs!!!
I couldn't believe my ears. I politely declined after pointing out his stupidity and lie.
This is the same dealership that told me that they had to take the entire center console out to change the cabin air filter!! Luckily I found the YouTube video showing me how to do it myself by dropping the glove box down and replacing the filter in about 2-3 seconds.
Does anyone have any experience with a 'sticking' sunroof? I really don't want to get raped by this dealer, or even support them in any way.
So, I called the dealer that I purchased the car from (and have sent 6 buying customers to since my purchase) and the service writer on the phone says that they need an hour to diagnose the problem, and then they will have to send the car out to the company that installed the sunroof to make the repairs!!!
I couldn't believe my ears. I politely declined after pointing out his stupidity and lie. This is the same dealership that told me that they had to take the entire center console out to change the cabin air filter!!
Luckily I found the YouTube video showing me how to do it myself by dropping the glove box down and replacing the filter in about 2-3 seconds. Does anyone have any experience with a 'sticking' sunroof? I really don't want to get raped by this dealer, or even support them in any way.
