I am using the My Subaru App on my Samsung cell phone. I can start the car, lock it, locate it horn and lights and once started adjust the air. Never heard of using star link. Get the MYSUbaru app and create an account and it will work

 

I have the My Subaru App on my Samsung phone, and it uses the Starlink services. I can do all the things you said, but not turn on my ventilated seats. Can you?

 

Ventilated seats aren't an option when remotely starting your Outback. It's only heated seats.

 

Outback is consistent with Ascent in this...heated seats can be controlled for remote state via StarLink (MySubaru app) but not ventilated seats.

 

The "Starlink" app is pretty much deprecated. MySubaru is the one that Subaru is focusing on and as noted, where remote start and other remote functions are located.

 

I wrote a full guide for remote start on the 2020 OB, and list all the controls you can (and can't) adjust when starting: Subaru Starlink Remote-Start

 

You are all correct in everything that has been said. I may not have clearly stated originally what my question was. I know that I can't adjust ventilated seats with the My Subaru/Starlink. I think I was mostly looking for affirmation that this scenario is correct.

I'm driving in my car with the ventilated seats set to level 3. I'm done driving, and I shut the car off and leave, but don't touch the ventilated seat control.
A) If I start the car, either with the push button on the dash or with the remote start fob, it leaves my ventilated seats on 3.
B) If I start the car with whatever app starts the car from my phone, it doesn't care and shuts off my ventilated seats and there is just nothing I can do about it.

n2ow your guide is very nice, but doesn't say anything about ventilated seats, unless I missed it.

 

Essentially since the app doesn't have a ventilated seats option to turn them on or off, when you remote start with the app, the seats are turned off automatically.
It may be that the app sends a signal to the car to turn on certain functions and anything else it doesn't control is automatically turned off. Hence why the seats don't stay on with the app.
Could also be a fail safe so the app doesn't cause a glitch and turn on the ventilated seats with every remote start. Especially if the driver doesn't want them on.