2023 OBW - I couldn't sort out why my eyesight system was showing offline at start up the last several mornings. Once I got moving it came back online pretty quickly. This has been happening each morning, since it has dropped below freezing each night.

Happened to notice this morning the frost in the lens area (pic). There appears to be a temperature variation in the new closed off lens areas and the car/windshield! It does clear once things warm up.

Just FYI for anyone having anything similar...

Yep, any obstruction which prevents the Eyesight camera from seeing, e.g., snow, ice, frost, regardless of the model year, i.e., not just 2023s, will cause this problem.

 

I had some issues too with my 2023 outback eyesight camera not active, just notice twice already on start up without any obstruction no ice, snow or anything. After about 5 mins driving ,it enables eyesight camera.

2023 OBW - I couldn't sort out why my eyesight system was showing offline at start up the last several mornings. Once I got moving it came back online pretty quickly. This has been happening each morning, since it has dropped below freezing each night.

Happened to notice this morning the frost in the lens area (pic). There appears to be a temperature variation in the new closed off lens areas and the car/windshield! It does clear once things warm up.

Just FYI for anyone having anything similar... View attachment 556375

I got a 2023 outback just notice twice already on startup it says eyesight not active and then after about 5 mins driving it enables itself. That's without obstruction or anything on the windshield.

 

2023 OBW - I couldn't sort out why my eyesight system was showing offline at start up the last several mornings. Once I got moving it came back online pretty quickly. This has been happening each morning, since it has dropped below freezing each night.

Happened to notice this morning the frost in the lens area (pic). There appears to be a temperature variation in the new closed off lens areas and the car/windshield! It does clear once things warm up.

Just FYI for anyone having anything similar... View attachment 556375

Yikes. I never had that problem in my CRV, which has a windshield mounted camera. I'd have the dealer look at it as a warranty issue.

 

Yikes? Not sure what a CRV did applies.

@JT3 - see my previous post. If anything blocks the cameras. like frost, Eyesight will be disabled until it clears. I’d think this would be true of every system which depends on cameras. If there was nothing blocking the cameras, then have the dealer look at it.

 

I have to run the front defrost for eyesight sometimes.

 

Yours aren't mounted to the windshield, though, so it makes sense that they would need defrosting.

 

Could there be a bad seal btwn the camera and windshield?

 

I don't see this as an issue. I've noticed this too. It comes back on when things warm up. That's why I use the remote start to get things moving earlier.

 

Good to know - with a '23 on the way! Garage kept though!

 

I've had this issue on my 2023 Touring XT and it is also garage kept. Still haven't figured out a pattern as to when it does it, but it has only done it on really cold days (usually under 20F). It says "Eyesight Disabled Check Manual" and then clears up after 15-20 seconds. But I haven't been able to get it to do it consistently. Very strange.

 

Please share that photo with your service department just in case condensation in that area should not be happening. I am curious if any other 2023 owners with the cameras flush with the glass are having the same issue. That condensation is on the inside, right?

 

Most mornings in our recent cold spell (-4°C ish) my eyesight hasn't worked until about 5 minutes after starting. I'm putting it down to inside condensation, I always clear the exterior glass of frost.
Incidentally, in the pack of manuals that came with the car are 2 sheet plastic "masks" that are supposed to be folded origami style, to be used when cleaning the inside of the windscreen to "protect the camera lens from fingerprints or dirt". I need to read up on them. Do others have them?

 

Most mornings in our recent cold spell (-4°C ish) my eyesight hasn't worked until about 5 minutes after starting. I'm putting it down to inside condensation, I always clear the exterior glass of frost.
Incidentally, in the pack of manuals that came with the car are 2 sheet plastic "masks" that are supposed to be folded origami style, to be used when cleaning the inside of the windscreen to "protect the camera lens from fingerprints or dirt". I need to read up on them. Do others have them?

Remember.................we're talking about 2023's here!

 

Yep, this has happened every morning there is frost on my windshield. It usually switches back on within a few minutes of defrost cranking. No biggie.

 

On the inside of the car?

 

Yes, big difference! Eyesight '23 has cameras mounted flush to the windshield. No gap. Do a search on the Gen 6 Eyesight - lots of info already posted here!

 

But there are no Eyesight differences between UK and US 2023 models, correct? IOW, no need for a separate thread.

 

Exactly - this thread is just for '23 EyeSight and later.....

 

So the UK2023 would be OK? And in the Gen6 2020-future forum?

 

Same CNW and Keebler… I was just sharing for anyone curious.

 

I'll have to agree with @Cerulean Obsidian that I had a single flush to the windshield camera setup in my 2016 Honda Accord and NEVER had any issues with condensation in the camera housing area inside the car. I have no idea what Subaru's problem is with the redesigned 2023 system, but that needs addressed ASAP like HKshooter said. That's just not acceptable at all. I can see the need to make sure clearing the windshield on the outside of the glass in the camera areas, that's common sense. But, if the condensation is indeed getting into the sealed area inside, that's a problem.

Just my .02

 

I re-read @JT3 posts and he has not indicated there was condensation on the inside

@HKshooter and @MackDaddy1962 - Your profile indicates you both have 2022 models. Do you also own 2023 models and have experienced inside condensation?

I am just trying to make sure we have all the facts from people who have experienced this.

 

No 2023 mode for me, I'm just commenting on a "sealed to the windshield" type camera system I've had personal experience with (albeit from Honda.) Not wanting to get this thread off track.. sorry.

Carry on

Edit: And I've got nothing to add for a 2022 model Outback either, as my car is garage kept... Again, sorry for the derail.

 

It's plain to see that it is condensation on the inside of the car - check out the pic! If it was on the outside of the vehicle - in the Winter - it would be ice! This thread really is intended for owners of '23 Outback's and their experience with '23 Eyesight! My personal interest here is that I have a '23 Outback due in any day now - and I live in the Snowbelt.

 

I have not had this issue in my 23 at all but I will make some more observations in the coming days.

 

Can someone with a 2023 with the sealed eyesight to the glass confirm whether or not the condensation is on the inside or outside? Will wiping the outside remove it, or is it between the eyesight camera and the windshield, where the defroster air may not reach. Is it both inside and outside?

 

Confirmation is not needed @ragu says it is plain to see it is on the inside. QED.

 

Ok, just that someone else with a 2023 said it was on the outside so there's conflicting information.

 

I agree with you, conflicting information.

 

I think most people, like myself, assume a certain amount of ice, precipitation, etc delaying the start of Eyesight is normal. I believe we have all assume this was outside of the window. As a result, it was a bit of a side topic because most didn't realize the OP was talking about condensation on the interior of the glass.

 

That's why I was asking for someone with a 2023 to investigate and determine definitively (no assumptions) whether the condensation is inside (between Eyesight and windshield), outside the windshield, or both.

The very first image that started the thread sure looks like it's on the inside, but I'm trying not to jump to conclusions here. Appearances can be deceiving, especially when it's just a still photo at moderate distance.

If it's on the inside I agree with those who say it shouldn't be happening, but if it goes away after just a few minutes in a sealed area that's also surprising to me. I'm also not sure just how flush the 2023 Eyesight cameras are - are they sealed with a gasket against the windshield, bonded to the windshield, or are they just extremely close where a paper could be slipped between?

 

They aren’t actually flush with the windshield nor are the plastic housing below them. The only difference I notice is that there is an additional piece of plastic so that folks are less apt to interfere with the camera. I can see it being enough that it could interfere slightly with defrost making it up there.

 

It safe to say that not everyone's 2023 eyesight in sub-freezing temperatures has condensation between the windshield and the Eyesight, but some do? It was beginning to sound like it was normal with a bunch of "me too" responses but maybe not?

 

It safe to say that not everyone's 2023 eyesight in sub-freezing temperatures has condensation between the windshield and the Eyesight, but some do? It was beginning to sound like it was normal but maybe not?

Time will tell, I guess. I've only had mine for ~3 weeks but have had Eyesight fail to launch a few times thus far, always because of frost on the outside. This weekend will be a decent test since temps in the DC area are going to plunge 🥶.

 

I have not had any issues with Eyesight disabling itself on mine, but I do remote start it each morning so it's warm by the time I get in it. I'll try and start paying more attention and looking for any condensation issues.

 

The only two things I can think of would be a seal failure or an improper windshield replacement.

I believe the Honda system was glued to the windshield and I would assume the Subaru system is the same way.

 

I think this new design has resolved some issues (like lower possibility of contacting the cameras or dust migrating onto the optics) but has introduced certainly the fogging/moisture issue. While this is certainly not a hermetic seal, I bet moisture inevitably migrates there and its much harder for it to evaporate without the need for full defrost setting from the HVAC. This is why most optics in engineering applications for example are either vented to the outside or fully hermetic. Having this half-way solution solves one issue but introduces another in my opinion. I guess not a big deal to blast the windshield defrost (which evaporates the built up moisture) but downside is that the EyeSight is not available right away.