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I wish hitches were included vs these stupid sun roofs-
Completely agree. I looked for a OBW without option package 22 but no one around me had one unless I wanted to order one. It was cheaper to take one off the lot that already had discounts applied. I've used mine once and it was only because my fiance loves sunroofs. I'm bald so they usually stay shut or my dome gets roasted by the sun LOL.
 
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Just picked up the car a week ago, took it to the dealer for the OEM hitch install 2 days ago, drove it yesterday, came out this morning to it looking ready to fall off, plus the safety features in the rear no longer working. I’m waiting on the manager to call me back, but has anyone seen a disaster this epic?
We were driving in a rural area, no one hit us, and we didn’t go off-roading
This is shocking and a complete betrayal of trust that customers put into a dealer believing that they are experts because they wear the official Subaru badge. I am so disgusted for you. I hope they make this right ASAP.
 
This is exactly why I took my car to the same installer that my local Subaru uses. Once I read the installation process involved removing the bumper cover, it was clear the process was kluge at best. Especially considering all the sensors involved.
So, I did not want to 'pop' the cover. The installer was very familiar with the Subaru design and highly recommended NOT cutting the bumper cover. They installed the Curt hitch which drops below the bumper. They ran the wires up through the trunk so when needed, I can easily flip them out.
Cost was $450 including the wiring. BTW, that is less than half what my Subaru Dealer quoted.
 
I think what is very disturbing is Subaru installing a 3500 lb hitch with no trailer braking option and only a 4-pin instead of 7 7-pin. The owners' manual states do not operate a trailer over 1000 lbs without having trailer brakes. This is the law in many states.
 
It would be very easy for them to design the bumper molds to have a shallow relief on the back as a template for cutting for the hitch.
The 05-09 Outback required zero cutting to install a factory hitch. I did it myself in maybe 30 minutes. It fits just below the bumper cover. The only bad part of THAT hitch is that the bracing is too close together so you can't easily put a socket between to tighten the hitch tongue bolt.

'95-99 OBs needed a small square cut out of the middle of the bumper cover, about 4" up from the bottom, but I think that car was designed before anyone thought about adding a hitch -- two of its mounting points were the tiedown loops welded to the frame!

[RICHR]
 
They installed the Curt hitch which drops below the bumper.
Several drawbacks with that approach. First, you severely reduced your departure angle, and could hit the hitch on an inclined driveway, or something. By lowering the hitch, you're adding tremendous strain on the frame, and your suspension, since your torque arm is longer now (makes sense?). And the longer the ball mount, the worse you exacerbate that problem. Oh, and even the revised Curt, it still uses the undesirable crash beam bolts, and only a small 'arm' into the frame rails. It's better than the previous model with just the 3 crash beam bolts, but I wouldn't install one even if free. But of course, to each his own. If you're only going to carry a bicycle rack, maybe no harm. But if you plan to get closer to the towing limit, then you'd be exceeding the stress Subaru calculated with the OEM hitch. That's also why I bit the bullet and paid for the OEM ball mount, since it has the ball at least a couple of inches closer to the bumper than the shortest aftermarket ball mount I found (which I already had from my ex-Santa Fe Calligraphy -with a Curt hitch), minimizing the stress on frame and suspension.

Why does Subaru only install a 4-pin harness with no trailer braking option when in the owner's manual it says not to tow a trailer more than 1000 lbs without a braking option?
Because most trailers less than 3,500 lbs have 'surge brakes', which require no wiring. The braking is achieved when the master cylinder is pressurized by the weight of the trailer against the ball. But yes, it'd be nice if Subaru pre-wired the vehicle for a 7-pin harness, and a connector for a brake controller somewhere in the front, like Hyundai does.
 
The only trailers i have seen with surge brakes are U=haul, very few boats, and someone tried it on some of the trailers at work, an electric company i worked for. I am a retired electric lineman.
They arent very nice to back up with,, loaded very bad, they drag/brake. Towing a trailer with said surge brakes in the winter with snow and or ice on the road. Not good. I have done it plenty with bucket trucks/utility trucks.
Surge brake trailers, i havent seen any with the break away braking, or they would just be electric brakes.
My Curt hitch isnt any lower than other stuff under the car, if anything, higher. I will/would take the beefy hitch hitting instead of ripping off the plastic bumper held on by push pins, any day.
Giving the suby some credit. They,, at least have the setup for the 4 prong plug and are set up to,,, install a hitch. OEM or choice of aftermarket. Perfect for those that might not tow, but use a rear rack and or bikes on the back, that can opt for adding lights blocked by shhtuff on the rack or the bikes.
I have had vehicles that could tow lots more, with no plug and play light set up.
Now,, i leave it to those that ( will ) be towing with,,, brakes to look up the info for the blue tooth brake controller, and what kind of power, said trailer brakes may need. Thennnnn, look up what power is available fused with the wire already run, to plug and play into the rear lighter socket for brake power.
For $25, a person can make a 4 to 7 plug and bounce of the lighter plug at the back to use a blue tooth brake controller with plenty of power to run brakes. NOW, running the camper fridge and charging lithium batts on the camper, not so much. Brakes only, just fine.
Point proven, the trailers at work, double axel all wheels very heavy brakes. Rated for very heavy stuff. All backed up with a cheep solar charger, on the trailer batt, that was a same thing used in a lawn mower.
 
The 05-09 Outback required zero cutting to install a factory hitch. I did it myself in maybe 30 minutes. It fits just below the bumper cover. The only bad part of THAT hitch is that the bracing is too close together so you can't easily put a socket between to tighten the hitch tongue bolt.

'95-99 OBs needed a small square cut out of the middle of the bumper cover, about 4" up from the bottom, but I think that car was designed before anyone thought about adding a hitch -- two of its mounting points were the tiedown loops welded to the frame!

[RICHR]
Good for them, this one does require cutting...
 
Yep, and even worse than that. And that's why I installed it myself. Just hope your hitch was installed and torqued correctly. And yes, after so many years of the Outback being a sales success, Subaru is still using the stupid platform of the Legacy, instead of making a platform for a proper SUV, which outsells the Legacy 20 to 1, I believe. Until they fully redesigned it (not just mild changes), it'll continue to be a disaster to install a hitch. It not pleasant to look at your brand new car half dismantled:oops:. But at least I did the job right, with minimum cutting;). View attachment 573888 View attachment 573889
You're just showing off.
 
owns 2024 Subaru WRX
The only trailers i have seen with surge brakes are U=haul, very few boats, and someone tried it on some of the trailers at work, an electric company i worked for. I am a retired electric lineman.
They arent very nice to back up with,, loaded very bad, they drag/brake. Towing a trailer with said surge brakes in the winter with snow and or ice on the road. Not good. I have done it plenty with bucket trucks/utility trucks.
Surge brake trailers, i havent seen any with the break away braking, or they would just be electric brakes.
Agreed. Surge brakes are much less useful for electric brakes at best, and a real pain at worst.
Until recently, besides U-Haul (because of the simplicity of hooking their rental trailers to cars), it was mostly boat trailers that still used surge brakes because of concerns of immersing electric actuated drums in salt-water.
Nowadays, boat trailers are equipped with what-are-called "electric over hydraulic" brakes, which is what I have on my boat trailer. These are controlled by regular electric connections (through a traditional in-cab brake controller and 7-pin hookup, with all its advantages such as trailer-only braking, adjustable trailer brake effort, etc.). But itstead of directly actuating the axles' brakes with electricity going into submerged axle hubs, the electric component on the trailer pressurizes hydraulic lines (like a surge brake would) to actuate the axles' brakes, thus there's no electricity in the water -- short circuits, corrosion, are no longer concerns.
 
Is the Factory-installed hitch on an XT or Wilderness a Class II (2" receiver) or does Subaru only offer Class I (1-1/4" receiver) hitches), even from the factory?

Years ago I remember the comment of never buying a car that had a trailer hitch installed as the transmission may have been abused. It's true as I onetime bought a used car with a hitch - and Yep!, I needed the trans rebuilt eventually.
 
the Subaru hitch clearly isn't designed well. what is this freehand bumper cutting bullshit!? can't even include a paper template for the svc ape to follow!?! my $15 model rocket kits often have a paper template with the instructions.
The Subaru is actually designed rather well. They do actually include a template for the cut.

The problem is the person who did the install and the cut. The majority of the hitches, like mine, are installed properly by the dealer's techs.

We see them more on this forum because this is where folks come to ask everyone's opinion if something looks wrong which is fine. But it does highlight issues and make them sound more wide spread than they really are.
 
per the Original Post - and the poorly cut opening/trim piece.

I had the exact same issue on my '23 OBW. I had hitch installed prior to delivery back in early May. Had them repair it last week, when it was in for first maint/check, etc. it required a new back bumper, etc.

From what I was told - the actual template for the cutout is wrong.
 
Well I was going to get a hitch installed for transporting my motorcycles but maybe I'll just borrow my brother's F250. Or switch to a new TRD Pro Tacoma in a couple years.
I'm really hoping Toyota follows through on releasing their small pickup, the Stout. I really could use a small pickup for camping and hauling some dirty stuff around but don't need a body on frame truck like the Tacoma. Tried to get a Ford Maverick and gave up on that, eff Ford and their scummy dealers. The Hyundai vera cruz is bleh.

Better yet, Subaru is missing out on a trend here and really should of brought back the Baja. It's so nice to be able to throw stinky, dirty camping gear and mulch, plants etc in the back of a vehicle without them messing up your interior. But I don't need to drive around a typical truck 90% of the year.
 
I'm really hoping Toyota follows through on releasing their small pickup, the Stout. I really could use a small pickup for camping and hauling some dirty stuff around but don't need a body on frame truck like the Tacoma. Tried to get a Ford Maverick and gave up on that, eff Ford and their scummy dealers. The Hyundai vera cruz is bleh.

Better yet, Subaru is missing out on a trend here and really should of brought back the Baja. It's so nice to be able to throw stinky, dirty camping gear and mulch, plants etc in the back of a vehicle without them messing up your interior. But I don't need to drive around a typical truck 90% of the year.
I hear you, for me a small truck would come in handy but an SUV would be better most of the time. Also, the Outback for me is a "winter/errand/trip when I have passenger's car" so I'm not using it daily.
 
I hear you, for me a small truck would come in handy but an SUV would be better most of the time. Also, the Outback for me is a "winter/errand/trip when I have passenger's car" so I'm not using it daily.
Yeah, I had a 22 Honda Ridgeline which was amazingly handy. Not a huge truck, rode like a SUV and offered the in bed trunk etc. I loved the idea\functionality of the truck but wow did Honda miss the mark on the safety features and the build quality. Sold mine after a year, too many issues.
 
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