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Front bumper cover

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8.5K views 23 replies 14 participants last post by  AvidHiker  
#1 ·
The front bumper cover is misaligned and has inconsistent joints as well as you can see the tabs on the bumper cover in the driver’s side. This is a 2019 Touring model that was a CPO vehicle. I maintain that this should have been noted and fixed during the inspection.

I took the car back to the dealer and had the sales person come out and take a look. He did so and went to get a sales manager. He came out and looked at it and was on the verge of accusing me of running into something and causing the misalignment. Good thing he didn’t go down that road. He had the sales guy drive the car to the body shop for an evaluation. They determined that the brackets needed to be replaced and that they would order the parts.

Today, I went in to have the brackets replaced. It took them about 45 minutes. They brought the car out and said this was the best they could do. I am still not satisfied. They claim it is a manufacturing defect and that I should go look at the new cars on the lot. I had already done that and found most of them were misaligned.

This was not a cheap car. I expect a CPO car to be above and beyond the rest.

I would be curious to hear about other Gen 5 owners to see if they have the same issues.
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#5 ·
I'd make sure that the bumper cover is properly latched on. There are several points in which the bumper "clicks" into place. Either it's not properly latched or there has been damage. I stupidly hit a snow pile this past winter which broke one of those latches so the edge of my bumper cover is not flush. The bracket on the car that holds that part of the bumper broke off.
 
#8 · (Edited)
You would have to tweak the fender just right. There should be some kind of reinforcement bracket welded or bolted to the fender where it's fastened to the body structure near the headlight. That's what needs to be carefully bent, by trial and error. I have a similar problem on my Mazda that I fixed myself after hitting a deer. The fender didn't need to be replaced, but there is a gap. I just didn't have enough time to do it. Both bumper and headlight need to be removed.
 
#11 ·
I had this "issue" also, and it only got worse after stuffing the lip of my front bumper multiple times.

I made the issue a moot point by replacing the front bumper cover entirely with an aftermarket aluminum job. Now, it's even worse! 😅 Probably not the route you want to go...

Panel gap is a very common & persistent problem amongst all automakers, and generally only the higher-tier manufacturers tend to obsess over making it look perfect. Ferdinand Piesch of the Volkswagen group was notorious for obsessing over panel gaps being consistent. Generally, unless the gaps are consistent from the factory, it can be very difficult for even a skilled body shop to straighten them out.
 
#14 ·
That’s pretty bad. When I compare my 2009 Mazda MX5 to the Outback, you can really see the differences in construction. Nearly perfect body lines.

I guess I will spend more time on the golf course than washing the Outback. Other than this, we love the car. It is teaching me to be a better driver!😂

We took our neighbors out to dinner in the OB and he said he noticed how quiet the ride was. When he got back into his Hyundai Santa Fe, he was astounded about the road noise. Now, he’s trying to figure out where all that noise is coming from.
 
#17 ·
Here's a quick technique I personally witnessed on my 2008 for properly aligning clipped-in body panels, one of which was the front bumper cover:

 
#23 ·
I have the same issue. When I bought mine it had been in a minor fender bender and wasn't repaired. So the tabs on the corners where the bumper cover attaches to the fender were broken, as well as protruding from under the headlights. They were misaligned just like yours are in the picture. The dealership paid to have a new bumper cover put on along with new headlight brackets, and they're still misaligned. I learned to just live with it.