[Gibson]

No

Dashcam footage is always worth a view (just in case they forgot to unplug it)

Sent from my Nokia XR20 using Tapatalk

No dashcam, I should get one of those..

 

[LocalHero]

When the dealer recalibrated my windshield on my 2015 OB, they never left the parking lot. Interestingly Safelite was unable to calibrate it and they couldn't explain why.

 

[ajwaqif]

Cracked, so repair of course. Dropped it off for the 3 hour tour, turned into 6 and they drove ONE HUNDRED AND FIFTY miles for calibration.

Does that sound right? I’m trying not to think they used it to get parts or pick up a relative at Chicago O’Hare International (Milwaukee here)
The time is not an issue, stuff happens, but 150 miles would suggest a few hours of driving.
(Pilkington glass used)

I got my windshield changed too from Safelite. No more tiny specks or dots in new windshield during sun rise and sunset. Happy.
Yes they do both calibration. For road they drive like about 20 minutes. Highway miles.

 

[subforx]

When I owned my 2019 Jetta GLI and took it in for a warranty repair that took weeks, I actually saw the car parked in a driveway 45 minutes away from the dealer ! It is not a common car so the GLI stands out... I was pretty upset- I called the dealer and VW, they gave me a tank of gas and a three year pre paid maintenance package for my troubles. I got lucky as the dealer guy lived on the same street as my buddy

 

[Rick B]

Answer. They drove my car for over 2 hours for god knows what, used over a quarter tank of fuel for something I’m discovering is half hour at worst, kinda messed up my Saturday. I’d be somewhat mollified if they paid my deductible.

I suspect I’ll get neither.

I just reset my Subaru and it was over 100 mi.of driving before it completes dynamic

 

[Jallen4]

I just reset my Subaru and it was over 100 mi.of driving before it completes dynamic

Now that is interesting!

 

[jzsubaru]

I just reset my Subaru and it was over 100 mi.of driving before it completes dynamic

How did you reset your Subaru? Are you refering to the 2003 in your profile or do you have a Gen6? And how does one know when the "dynamic" is complete?

Footnote: "dynamic" -- Dynamic what? Vehcle "Dynamic" Control? "Dynamic" Eyesight Calibration?...

Thanks in advance.

 

[frkingz]

Cracked, so repair of course. Dropped it off for the 3 hour tour, turned into 6 and they drove ONE HUNDRED AND FIFTY miles for calibration.

Does that sound right? I’m trying not to think they used it to get parts or pick up a relative at Chicago O’Hare International (Milwaukee here)
The time is not an issue, stuff happens, but 150 miles would suggest a few hours of driving.
(Pilkington glass used)

There is no reason the Eyesight needs to be calibrated for a simple windshield replacement. If you get in an accident serious enough to put the lenses out of alignment then you would need one. A new windshield installed correctly due to a crack is not going to change a thing. It's a ripoff to pay for a "calibration", Plain and simple.

Eyesight works in rain, snow, night, day, sun glare, headlight glare, bug splatters, dust. Any tiny difference in the glass is irrelevant compared to working in the rain. If there ever is an issue Eyesight just won't work and will display an error message.

Have had two windshields replaced so far by dealership. On a 2016 and our new 2020. No calibration ever done. The GM is a friend and just laughed when I asked if it was really necessary after Safelite wanted to charge $250 for it.

 

[DanielAcosta]

There is no reason the Eyesight needs to be calibrated for a simple windshield replacement. If you get in an accident serious enough to put the lenses out of alignment then you would need one. A new windshield installed correctly due to a crack is not going to change a thing. It's a ripoff to pay for a "calibration", Plain and simple.

Eyesight works in rain, snow, night, day, sun glare, headlight glare, bug splatters, dust. Any tiny difference in the glass is irrelevant compared to working in the rain. If there ever is an issue Eyesight just won't work and will display an error message.

Have had two windshields replaced so far by dealership. On a 2016 and our new 2020. No calibration ever done. The GM is a friend and just laughed when I asked if it was really necessary after Safelite wanted to charge $250 for it.

Agree to disagree. Yes, eyesight will work at a certain level without calibration, but for it to be at the best possible level of performance it does need to be calibrated for the piece of glass it’s looking through. My car performed better than new after Safelite’s dynamic calibration. Insurance pays for it anyway, so why not?

 

[HKshooter]

.... so why not?

The sake of argument.

 

[frkingz]

Agree to disagree. Yes, eyesight will work at a certain level without calibration, but for it to be at the best possible level of performance it does need to be calibrated for the piece of glass it’s looking through. My car performed better than new after Safelite’s dynamic calibration. Insurance pays for it anyway, so why not?

Some people seem to just enjoy being contrary and arguing. Or just don't like their preconceived notions being contradicted.

Eyesight either works or it does not. It's not either or. It doesn't sort of kinda work. If it has a problem it shuts down and displays an error message in an abundance of caution.

And because it is a complete waste of money. Whether you pay it or your insurance. If you want to throw money away that's your business. Having insurance pay out unnecessary money though is everyone's business. It raises everyone's rates.

 

[Jallen4]

As a retired auto dealer and someone who has been both a GM and an owner, I can assure you we don't have all the answers nor are we never wrong! If you call Subaru, I think you will get the same answer many have that re-calibration at windshield replacement should be done. They will also tell you eyesight can operate at a diminished capacity without turning off.

If you Google the problem, you will find a number of answers. Many of the those who advocate 20,000 mile oil changes and never changing the transmission fluid will tell you calibration is a farce and a fraud. The one thing though that to me stands out, insurance companies readily pay for re-calibration at windshield replacement time. Insurance companies most often have the resources to know more about what they are paying for than random folks on the internet. They also really really hate to waste money using their profits to pay for unnecessary repairs. Good enough for me!

 

[ArF193]

Cracked, so repair of course. Dropped it off for the 3 hour tour, turned into 6 and they drove ONE HUNDRED AND FIFTY miles for calibration.

Does that sound right? I’m trying not to think they used it to get parts or pick up a relative at Chicago O’Hare International (Milwaukee here)
The time is not an issue, stuff happens, but 150 miles would suggest a few hours of driving.
(Pilkington glass used)

I am somewhat certain the assembly line does not need to drive it 150 mile to calibrate. Someone took advantage of you. Report it to your state board that over sees the auto repair business. Or contact the business and ask for $0.60 per mile it was driven.

 

[Gibson]

I am somewhat certain the assembly line does not need to drive it 150 mile to calibrate. Someone took advantage of you. Report it to your state board that over sees the auto repair business. Or contact the business and ask for $0.60 per mile it was driven.

They sent me 50$. 150 is a bit much..

 

[Lakehouse]

Tracked Safelite tech driving my Outback 250 miles to calibrate eyesight after replacing the windshield. He said it took them over 5 hours

 

[DanielAcosta]

Tracked Safelite tech driving my Outback 250 miles to calibrate eyesight after replacing the windshield. He said it took them over 5 hours

Unacceptable. I went along for the ride when safelite calibrated mine, took less than 15 minutes. The instructions for the process specify types of roads and turns, and an easy drive for a few blocks in the local area is all it took.

 

[Flat Four]

My car performed better than new after Safelite’s dynamic calibration.

In what way(s) did your car perform better?

Unacceptable. I went along for the ride when safelite calibrated mine, took less than 15 minutes. The instructions for the process specify types of roads and turns, and an easy drive for a few blocks in the local area is all it took.

I’m not familiar with the process, but why couldn’t the driving be done by you? And is there something they plug into your car to access some kind of diagnostic/programming feature?

 

[DanielAcosta]

In what way(s) did your car perform better?



I’m not familiar with the process, but why couldn’t the driving be done by you? And is there something they plug into your car to access some kind of diagnostic/programming feature?

Yes, they plug a laptop with software purchased from Subaru into the obd port. During the drive the software makes adjustments to the Eyesight system and then gives a numerical score on the calibrated results. IIRC 92% was passing, my car scored 96%, which the tech said was typical. The tech said he rarely sees one fail, but if it does then either the glass has to be replaced again or the Eyesight system serviced. Procedurally they have to drive the car, I was just glad to be invited along to observe.

They still do a static calibration in the shop before the dynamic driving portion. The static calibration primarily ensures the cameras weren’t bumped out of place. If it passes the static, chances are if it fails the dynamic the problem is with the glass.

The first obvious improvement in performance is maintaining lock crossing intersections without lane lines, whereas before it would lose lock entering the intersection and then relock afterwards. A second example is locking on when engaging lane centering in a curve, because before it would only engage on a straight section of road. In terms of actual smoothness in curves I haven’t seen a change, but have heard the new system in the 23 is better. Ours arrives in March so I’ll know for sure then.

Eyesight did save my wife from a low-speed rear end collision at a signal, so the system does work. Many don’t think calibration is necessary, but insurance pays for it so you may as well have it performing at its best.

Another change from 20 to 23 is accident avoidance up to 50mph instead of 30mph, plus the ability to steer around obstacles to help avoiding collisions provided there are no obstacles beside you. I still remember the dealer demo when we bought our 20 where we approached on obstacle at 30mph and watched the car stop itself with just a couple feet to spare. I recall a magazine evaluation a few years ago where Subaru was shown to actually avoid collisions up to 35mph, exceeding its 30mph rating. I believe Subaru was the best performing brand in that test.