here is the service bulletin with the latest update information. Doesn't look like much of an update. I have never had this problem. The other interesting thing is the 2025 forester wilderness was added, I guess it still uses the older headunit
note that subaru says there may be other errors encountered after installing this update (unclear if the update cases these new scenarios, or if they are known issues and the software simply does not address the problem). In each of the three cases it's either unplug your iphone and plug it back in again, or, turn the ignition off and back on. If they are unrelated to a fix, meaning, a fix doesn’t address a specific issue, you shouldn’t list it. But it’s listed here. To me, that implies that this is a new set of conditions that may occur after the update, and it’s a known issue, and you need to use a workaround. If it was just a known condition with a workaround, there is a different service bulletin where subaru puts all that stuff already. But then again, the subaru documentation process is all over the place, so, lots of possibilities.
there is also a big note on the first page, that, if after the update, a blank / black screen presents itself and the radio will not respond, that the radio must be replaced. that warning wasn’t there for the last update.
personally, this is nothing I'd rush out to try and update, unless you listen to FM radio and the sound never comes on.
details of the latest update:
Conditions Addressed By Update #11:
Rel_UK.25.04.70
06/16/2025
1) This software update will improve system performance to automatically restore sound if the issue of no audio from the AM/FM radio is encountered.
Note: If the system detects that there is no sound from the AM/FM radio after turning the ignition on, the audio starts playing automatically after approximately 28 seconds.
2) This software update will enhance system performance to prevent delays in AM/FM radio sound. Please see below possible scenarios encountered after installing the software update along with recommended workaround solutions.
Workaround Solutions:
Case1: “Smartphone Connection Error” is displayed
Situation: If an iPhone is already connected via USB when the AM/FM radio automatically recovers from a no sound, a connection error occurs with the iPhone displaying a popup message stating “Smartphone Connection Error”
Countermeasure: Re-connecting the USB cable from the iPhone would restore normal operation.
Case2: Continue no AM/FM radio sound due to switching other sources
Situation: If the AM/FM radio experiences a loss of sound after turning the ignition on, it recovers automatically within approximately 28 seconds. However, switching sources (such as to SXM or Bluetooth Audio) during this recovery period prevents the automatic restoration, resulting in continued no AM/FM radio sound.
Countermeasure: Turning the ignition OFF and ON.
Case3: Audio cutout when playing music from iPhone as iPod (only applicable for the models up to iPhone 13)
Situation: When an AM/FM radio automatically recovers, playing music from an iPhone as an iPod mode (with CarPlay turned off on the iPhone) results in a brief audio cutout of about one second at the beginning of each track. This concern might also occur when reconnecting the USB cable or switching to another audio source and then switching back to iPod mode.
Note: Only iPhone models up to iPhone 13 can be connected as an iPod. iPhone 14 and later models do not support iPod mode and only function in charging mode.
Countermeasure: Turning the ignition OFF and ON
TSB attached