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CVT warranty extended for 2016, 2017, and 2018 !!

156K views 254 replies 89 participants last post by  Constant-Velocity-Torture  
#1 · (Edited by Moderator)
Has the CVT warranty been extended for the 2016 and 2017 OB? There is some discussion on other forums that letters are going out to the owners of 2016-17 Outback and Legacies that the warranty has been extended to 10 years or 100,000 miles. I have not received anything yet.

Mod edit: It also covers 2018. From this post:
In response to the forum members seeking an authoritative answer to the question does the TSB 16-117-18 apply to 2018 Subaru Outbacks? - the answer is YES.

Per a personal contact/inquiry with Subaru America Customer/Retailer Services Department, I received the following reply today, Oct 18, 2018:

"Re. Does CVT TSB 16-117-18 (dated 10/9/18) apply to 2018 Outbacks?

Yes, this TSB applies to the 2018 Outback models and the Powertrain Warranty is extended to 10 years/100,000 miles for CVT concerns.

If you have any additional questions, please do not hesitate to contact us again.

Sincerely,

Subaru of America, Inc.
Customer/Retailer Services Department
1-800-SUBARU3 (1-800-782-2783)"
 
#2 ·
Hi RussellPat - Eight weeks ago, I bought a 2017 OB 3.6r limited Subaru certified corporate demo car with 9500 miles on it, and that car was delivered with an 8 year 100k warranty on the CVT. So I don't really know if this was because of an extension, or part of their "certified" used-car program, but the CVT warranty is from Subaru, not the dealer. I had asked about the CVT warranty when we bought the car, and would not have purchased if it had only been 5/60k standard warranty. This was not a problem - the car I ended up buying had the longer warranty as part of the deal already.

But if you currently have "only" the 5/60k warranty, then I'd keep looking for an extension.
 
#4 ·
Same here. Nothing However this what I saw on a Forester page
Subaru of America has just issued TSB 16-115-18, dated 09/06/18, extending the CVT warranty coverage for 2016-2017 model years to 10 years or 100,000 miles, whichever comes first, and until September 30, 2019 regardless of mileage.
 
#5 ·
Has the CVT warranty been extended for the 2016 and 2017 OB?
I just checked the Subaru Technical Information System web site, and search indicates that TSB 16-115-18, CVT Warranty Extension (issued 6 Sep 2018) does indeed apply to MY 2016 and 2017 Outbacks. I wasn't able to access the TSB's contents, though.

If you are registered on MYSUBARU.COM there's a section called "service campaigns and recalls"... I'd assume a warrant extension would be listed as a service campaign.
Nope. "Campaigns" are only for mandatory recalls, usually safety related. Most non-critical issues are handled by Technical Service Bulletin.
 
#7 ·
It would appear the only way a customer would know of the extended coverage would happen if an issue were to occur beyond the normal powertrain warranty period.
In the case of the previous CVT warranty extension (through MY 2015), Subaru mailed a notification letter to each owner of record of an affected vehicle. I expect that will happen here, too. The TSB provides primary (and persistent) notification to dealers, and it goes to reason that they would notify dealers first.
 
#9 ·
Here, I stole this from the Forester forums.

I wonder if they're going to actually mandate a CVTF interval in the future for non-towing use.
 

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#14 ·
I have the chirp often discussed here and this past weekend when changing my oil I noticed what might be weeping from the CVT. This might be the leaking pump cover but I'll make an appointment.

They won't find the chirp because it must be a cold start where the car goes into high idle but the weeping should be easy.
 
#16 ·
I will be looking for a letter from Subaru extending my warranty. While I have the 7/70/zero extended warranty, this might encourage me to keep the car even longer than 7 years. :)
 
#23 ·
I am curious too as to what the issues are. I notice on cold driving the car seems to sort of slightly jerk repeatedly going up a hill, but it runs smoothly when warm. Only thing I can really say. About 50k miles so far on 2014 2.5 outback.
 
#24 ·
Now that the CVT is covered for 10years/100,000 miles, I wonder what effect it will have on the cost of "extended" Gold warranties issued in the future? Wouldn't the cost decrease because now the CVT is already covered.

Any thoughts?
 
#34 ·
Nothing yet on my 2017. However, SOA told me the letters are being mailed out through September.
 
#33 ·
There is a link to a lookup by VIN for Canadian-sold vehicles. Has anyone seen a similar lookup for US-sold Subarus?



I should be covered, based on the language in the posted letter, but have not received anything from Subaru.
 
#36 ·
... warranty extension due to a faulty transmission.
Warranty extension, yes, but the "due to a faulty transmission" part is pure speculation. There have not been a large number of CVT failures reported so far ... at least not on this forum.

Relax, and enjoy your Outback. Its CVT is no less reliable today than it was yesterday.
 
#38 ·
It is not so reliable if we're on 3rd revision of it since MY 2015.
What specific "revisions" are you referring to? Source?

It's not uncommon for manufacturers to make minor ptoduction changes (e.g. improved seals) over the production life of a transmission. The only other changes to the Subaru CVTs I'm aware of were add-ons intended primarily for noise reduction. At some point the pitch of the Variator chain was reduced slightly, to alter its noise spectrum, but even that change was backwards compatible. There have also been production changes to the torque converters.

Is there a systemic problem (or problems) with Subaru CVTs? I don't know, nor does anyone else outside of Subaru. But at the present time there's no evidence of a pattern of such problems in the few reported failures.
 
#39 ·
I don't have any sources beyond what was discussed here for the last few years

changed chain to make it more quiet.

change to torque converter to be more robust

and I'm unsure about this one, at some year supposedly you get 7th gear on the paddle shifters
there were some TSBs that few had performed, mainly about handling idle and AC
 
#40 ·
CVT Notice

Got the warranty extension notice for my 2017 2.5i Outback today. Bought it May of last year. What are the failure points for this transmission? I've noticed a lag in engagement shifting from reverse to drive, but other than that, it seems to operate smoothly. My biggest issue with the car so far is a persistent coolant smell around the rear of the hood on the passenger side after it's been driven.