Subaru Outback Forums banner

Does the Subaru GoldPlus Extended Warranty cover rotors?

11K views 14 replies 11 participants last post by  Bigdawg  
#1 ·
I have a 2016 Outback with the 7/70 with the Subaru GoldPlus Extended Warranty. At my last service appointment the service manager said that I needed to replace the rear brakes and rotors. I am pretty sure my warranty does not cover the brake pads. Does it cover the rotors? My extended warranty is due to expire by the end of April.
 
#5 ·
Even the Gold Plus, or "Complete Care" as it is known now, does not cover Pads, rotors, shocks/struts, wiper blades, spark plugs etc etc. It also does not cover interior fabrics (a bone of contention for me as I look at the "leather" crack) or seals. Basically, it doesn't cover anything that might actually wear out :)

The struts exemption bugs me. Ford covers struts. They really should NOT wear out in 70,000 miles.
 
#11 ·
Basically, it doesn't cover anything that might actually wear out :)
If that was the case, it wouldn't cover anything, since everything wears out over time. Ha ha. What you meant is it doesn't cover 'consumables', as somebody else called them. Even an engine wears out, but takes longer than brakes, for example. Anyway, precisely because everything wears out, some service contracts (aka 'extended warranty programs') assign a life to covered components, and only pay a prorated amount if within the figure stated. You absolutely want to avoid those. And also the contracts that are not exclusionary, which are always deceiving. Finally, you always want a program backed by the manufacturer, and not by a 3rd party. And there are very few. I thought only Ford had one, but apparently Subaru as well. I might consider one if I end up with a T-XT, since I'm used to 5/60 full warranty, and 10/100 powertrain one, with Hyundai vehicles... but I'm done with them after 9 vehicles, and the 3rd with serious issues.
 
#7 ·
In Canada at least, Subaru OE front brake parts are competitively priced with NAPA, etc. Rear brakes are way more expensive from Subaru. But most likely, even for the fronts, if you look around you will get better parts for at least the same $$.
 
#8 ·
So I agree. Technically rotors are considered wear items and are not covered.

However, some have successfully made the case and gotten pads/rotors covered - in the event that the failure of those components was directly caused by the failure of an upstream/covered item.

For instance, a seized brake caliper piston can wipe out pads/rotors pretty quickly. A collapsed rubber brake line can trap brake fluid pressure and continue to squeeze a caliper which in turn overheats the brakes and kills the pads/rotors. Stuck slider pins can do this too.

However, Subaru can push back on some of these failures, blaming corrosion and rust, which is NOT covered. So it can get dicey and really require some root cause analysis to determine what's really going on that caused the premature wear.
 
#12 ·
I thought the happy face emoji illustrated that I was saying that in jest, but I guess not? Regardless, yes I meant consumables.

I spent 20+ years in the industry, so I have a pretty good idea of what the tricks are, but I would say in the last 5 years or so the reluctance to repair or identify warranty items by dealer service depts (factory or extended) has grown a lot, especially as manufacturers continue to erode margins on both parts and service for warranty work.