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FSM sites keep disappearing

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12K views 38 replies 13 participants last post by  FLWhite*17  
#1 ·
Seems like all the sites for downloading the PDF FSM's keep going offline. I guess that's a copyright issue? Last I knew http://jdmfsm.info had loads of them, but I was rushed then and only grabbed what I needed. Going back for more, they seem to be unreachable. Any hints? I know I can subscribe to subaru techinfo sute for $34.95, but I'm already too deep into this Legacy. But, ya gotta do what ya gotta do.
 
#2 ·
#6 ·
I came here to post the jdmfsm.info link. Only to find it's down! I don't like that...



If you're willing to pay, the official source is http://stis.subaru.com/ I think a one day pass is reasonably priced, and there's no limit. It's even easier now, as they have each year/model on one big file, instead of each section.
 
#7 ·
. . .
If you're willing to pay, the official source is http://stis.subaru.com/. . . as they have each year/model on one big file, instead of each section.
Is that actually confirmed? There's a thread here where someone found the 2018 was in one file, but no one yet has confirmed that "each year" (i.e., previous to 2018) is now in one file. If they are, then it's well worth the cost to get the most up to date and complete FSM.

I think a one day pass is reasonably priced, and there's no limit.
Also, the minimum subscription the last time I looked was $34.95 for 72 hours of access.
 
#14 ·
My link is actually Subarunet.com/stis, but it looks just like the screenshot you have there of the techinfo site.
Interesting.

I called SOA about the sites. The CSR couldn't explain the difference, but did state that the techinfo site is the one that SOA suggests to callers.

It's possible that the difference is intentional -- one provides file-by-file access, i.e., in the older format, whereas the other has FSM's only in the one large assembly format. The single file download would probably be of more interest to short-term subscribers, whereas the individual files might be aimed at those with long-term access and needing only specific sections at an one time.

But this begs the question I had earlier, i.e., whether or not the techinfo site indeed has all/most years going back to ?? in the single file download form.

It also begs the question whether or not a valid subscription arranged through one site can be used on the other.
 
#16 ·
. . . But this begs the question I had earlier, i.e., whether or not the techinfo site indeed has all/most years going back to ?? in the single file download form.
It appears it does, as the 2007 is indeed one large download.

It also begs the question whether or not a valid subscription arranged through one site can be used on the other.
In this case, no. Turns out we can't log into the stis site using the user ID and password for a current subscription purchased on the techinfo site.

(Thanks to @lfdal for providing the screenshots and verifying that the FSM indeed is available from there in one large file.)
 
#15 ·
Not sure how this will turn out, but here goes. I was asked for the screenshots of where I subscribed, and for what the combined listing looks like.

In the last two pictures, if I search for any of the files in the breakouts, I get sent back to the larger file download. Further searching for Service Manual Correction returns 50 pages but by far most of them date back to 2004 which predates the larger manual.
 

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#25 ·
The Canadian site that @MBGraham linked appears to still have only the separate file versions of the FSM; i.e., each of the perhaps 700 - 1000 pdfs must be downloaded and compiled to make up a complete FSM, although it's possible that with a paid subscription the single download file would be available. (But I don't see the 2019 Outback listed yet in any event).

On the SOA site at https://techinfo.subaru.com/stis/#/login all the FSMs are single file downloads, with indexing.

Incidentally, although the Canadian site purports to be from Subaru Canada Inc, the 72-hour subscription cost of #34.95 is in $US. Also, the Canadian site does not have the same range of documentation that is available from the SOA site.

For FSMs, it's not necessary to use the VIN; just year, model etc. The FSMs (once year and model are selected) are not VIN specific.
 
#26 ·
The Canadian site that @MBGraham linked appears to still have only the separate file versions of the FSM; i.e., each of the perhaps 700 - 1000 pdfs must be downloaded and compiled to make up a complete FSM, although it's possible that with a subscription the single download file would be available. (But I don't see the 2019 Outback listed yet in any event).

On the SOA site at https://techinfo.subaru.com/stis/#/login all the FSMs are single file downloads, with indexing.

Incidentally, although the Canadian site purports to be from Subaru Canada Inc, in my last two uses of it some time back, the 72-hour subscription cost of #34.95 is in $US. Also, the Canadian site does not have the same range of documentation that is available from the SOA site.

Also, for FSMs, it's not necessary to use the VIN; just year, model etc. The FSMs are not VIN specific.
if you download from the SOA site does Officer Farva appear on your screen stating ?:

Image


https://media.giphy.com/media/9P6Z83Zg42PD3nIUfH/giphy.gif

Image
 
#30 ·
MBGraham,

As plain_OM indicated above, there are differences between the two techinfo.subaru sites (the SOA *.com site and the Canadian *.ca site). When I try to enter my VIN on the Canadian site (.ca), it tells me it cannot find my car and returns nothing on a search. Entering my VIN on the SOA site (.com), results in showing me which documents are available.

It might be instructive to try entering your own VIN on each site. You may find that neither returns any documents. (BTW, you can do the VIN document search without having to log in or purchase a subscription.) The Canadian site may not show anything because the 2019 documents haven't been loaded yet while the SOA site may not return anything because your car is a Canada-specific model. Trying both will at least help clarify the issue for your own car.

Also, plain_OM is correct about the documents not being personalized for a VIN when you search by VIN. I meant only what they explain in the Website users guide that searching by VIN filters the results for those that pertain to your own car. The service manual I got shows both the four and six cylinder engines, for example. I have the six. By searching by VIN, I just ensured what I downloaded did apply to my car.


John
 
#35 ·
Judging by the Owners and other manuals provided with the car, the manuals do probably try and cover all bases for the cars produced in North America. Our previous SUV, a GLK, was same. All cars produced for NA market had a common owners manual. Too bad, because it does make them confusing and hard to find vehicle specific info.

For electronic service and parts manuals for the Mercedes, after entering the VIN, you would be directed to vehicle specific information. Aimed at dealer workshops, so still not that easy for owner to navigate!

For Subaru, maybe there are enough similarities between the various trim levels and the slightly different safety and other specs of the US and Canadian models that they can be adequately covered by a single manual. Regardless, any manual is better than no manual!

Regarding trim levels, it is hard to understand why Subaru would use same trim names for different levels of trim in Canada and USA.

Canadian 2.5i Outbacks (2019) in ascending prices: Starlink not available.
2.5i
2.5i Touring
2.5i Touring with EyeSight®
2.5i Limited
2.5i Limited with EyeSight®
2.5i Premier with EyeSight®

US 2.5i Outbacks in ascending prices (2019) All have Eyesight and Starlink?
2.5i
2.5i Premium
2.5i Limited
2.5i Touring


Regarding differences in safety and other standards, I don't know the details. This is what Subaru Canada says: https://www.subaru.ca/WebPage.aspx?ArticleID=3939&WebPageID=6483&WebSiteID=282 Seems that most current Subaru models can be imported into Canada with a minimum of modification. However, if you import a Touring and then try to sell it later, you might not get a good price!
 
#36 ·
Judging by the Owners and other manuals provided with the car, the manuals do probably try and cover all bases for the cars produced in North America. Our previous SUV, a GLK, was same. All cars produced for NA market had a common owners manual. Too bad, because it does make them confusing and hard to find vehicle specific info.
Pretty much the same with Subaru. In Canada there's a second, French-language, copy of the Owners Manual etc., in each new car, and the company, contact etc., is Subaru Canada Inc instead of Subaru of America, but the fundamental content, i.e. how to operate the car etc., as with the cars themselves, is the same.

For electronic service and parts manuals for the Mercedes, after entering the VIN, you would be directed to vehicle specific information. Aimed at dealer workshops, so still not that easy for owner to navigate!
Again, there are Subaru dealers, or dealer organizations, in the U.S., that post parts catalogs on-line for anyone to use. A good example is https://parts.subaru.com/. This is searchable by year, model, trim, and/or VIN (but probably only U.S. market VINs.) I am not aware of any equivalent Canadian-market site, In any event, probably the vast majority of the parts for both the U.S. and Canadian market versions have the same part number.

For Subaru, maybe there are enough similarities between the various trim levels and the slightly different safety and other specs of the US and Canadian models that they can be adequately covered by a single manual.
In my view, that seems to be the case. (An observation: Although the SCI tech support website can be viewed in French, when a particular FSM is selected, all the various component files are entitled in English. I don't know if the Subaru FSM is even available in French, but the downloadable Owners Manuals from the Canadian site, which are free for download -- in individual chapter segments -- are in English.)

Regarding differences in safety and other standards, I don't know the details. This is what Subaru Canada says: https://www.subaru.ca/WebPage.aspx?ArticleID=3939&WebPageID=6483&WebSiteID=282 Seems that most current Subaru models can be imported into Canada with a minimum of modification.
The list of admissible Subarus is quite broad. Only a few earlier models might be affected by the requirements, and then only if they don't comply. (See:
SUBARU ).