I assume insurance paid for the hail repair. They also pay for recalibration.

 

"Hail damage repair" = ? A new windshield? Did a glass company do the windshield? Or the dealer? In any case like Russell said the insurance should cover any calibration after repairs near the ES module at the windshield or headliner area.

 

Thanks for the input. Windshield not damaged or replaced. Presumably ES problems caused by dropping the headliner. Work done at an independent body shop.

 

Does Eyesight re-calibrate itself??
... including dropping the headliner. ...

I guess I will keep the $200 re-calibration appointment I made. But I would appreciate hearing about any similar experiences or insights.

Thanks in advance

Yeah, dropping the headliner meant that they also ended up dropping / disconnecting the actual eyesight system.

I'd see if the insurance company will pick up the re-calibration fee as part of the hail claim, since the shop had to drop the headliner. Or see if the body shop had it in their original estimate, or if they can send in a modified claim due to 'hidden' damage - specifically restoring the vehicle to full mechanical working condition.

We see this here. While our auto group has its own collision repair center (because calling a body shop isn't that high class), they have to send things back to our shop for mechanical stuff, such as Eyesight re-calibration.

 

I'd see if the insurance company will pick up the re-calibration fee as part of the hail claim, since the shop had to drop the headliner.

As a commercial insurance broker with 40+ years experience, the standard auto policy form, if one has purchased comp/collision physical damage coverage, will pay for the repair/recalibration of safety systems like Eyesight if the need to do so was caused by the covered loss.

The only possible issue would be that since fixing Eyesight adds to the cost, there could be situations in which this would cause the claim cost to exceed the actual cash value of the vehicle. In this situation, regardless of what ran up the repair cost, the insurance carrier simply totals the car.

Some insurance carriers treat their customers better than others, so I could see a low-rent carrier (or an adjuster who is not familiar with systems like Eyesight) fussing with you on the point. However, often a call to your state's insurance department will straighten this out. Insurance companies don't like getting inquires from the state bureaucrats regarding unfair claims practices.

 

40k miles and the only time I've had eyesight disable for no camera view are when I can't see either. Heavy rain, snow, and fog.

It's kind of funny. Driving in heavy rain and the car beeps at me and says "can't see anything captain" and I'm like "well gee that's ok cause I can't see anything either."

I would see if insurance will pay for a recalibration.

 

Yes, you never know until you try. State Farm refuse to cover my recalibration when Safelite’s found their equipment wasn’t calibrated for the Subaru 2018 Eyesight system. Since Safelite turned in their claim (without the calibration being performed), State Farm considered the matter closed and I would have to file a new claim at another $500 deductible charge. The matter still hasn’t been solved.

Beary