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Starter Issues?

7.9K views 19 replies 11 participants last post by  AvidHiker  
#1 ·
Has anyone else experienced starter issues in their Gen.5 Outback?
I've had my 2016 Outback Limited 2.5i for just over 2.5 years.
Recently, in warm weather (high temps in the 70's), my car began having slow starts and on a couple of occasions just died and I needed a jump start.
PepBoys tested the battery 3 different times and the battery tested fine each time. My mechanic says it's the starter that needs to be replaced. Subaru dealer says it's definitely not the starter, and they'd have to charge me $145 to run a diagnostic test to see what's wrong with my car (I have over 36K miles on the car so I'm out of warranty coverage already).
Any suggestions on what I can do?
Seems pretty disappointing that I have to pay so much money for diagnostics already after owning the car for such a short period of time... =(
 
#2 ·
Any suggestions on what I can do?
Spending $100 on a new battery would be a good place to start (pun not intended). Subaru might even warranty it for you. Starter failure is unlikely.
 
#3 ·
Agreed. Start with a better battery. 2-3 years is pretty much the life expectancy of the Subaru factory battery...if you are lucky it lasts that long.

I would not be inclined to believe it is a starter issue. Not saying it cannot be a failing starter but pretty unlikely at your cars age.

If you are still having issues after replacing the battery, I would be looking for bad grounds, cables or connections. You just might end up paying someone to troubleshoot the issue.
 
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#4 ·
Batteries can have intermittent failures and starter motor issue is highly unlikely, so I agree on the new battery. May also want to run the headlights in the ON position all the time instead of using AUTO setting. That should help keep the battery charged better. I had 5-6 sudden no-start conditions on my 2012 CRV that Honda couldn't rectify with multiple software updates, but since I stopped using AUTO headlight setting, the issue hasn't recurred in the last two years/20K miles. After buying our 2016 OB and reading many complaints about the OEM battery and no-start conditions on these forums, we've begun using the same "no AUTO" headlights on our OB. So far, so good, though we always carry a lithium jump-pack just in case.
 
#7 ·
I don't understand the correlation between dead batteries and auto headlights. My daily drivers for the last 20+ years have had auto headlights. I set the switch to auto the day I pickup up the vehicle and never turn it off. Have yet to have a battery issue.
 
#5 ·
Subaru starters very rarely fail, that's a terrible first suggestion on a Subaru.

1. Check battery terminals and clamps. They should be perfectly clean and tight where the metal surfaces meet - not where you can see. This is probably already the case on a car this new but I can't see it and don't know the car.

Newer cars have notably light battery performance which isn't very forgiving. Yours may test fine but depending on length of trips, electrical demands while driving, age, prior history, etc...it may be weak.

2. Get a better and new battery. batteries have high rates of issues. sure most people don't have issues - but over 100's or thousands of samples you will incur early, low mileage issues with batteries. battery snobs suggest these for the most robust battery performance:
https://www.amazon.com/Odyssey-25-PC1400T-Automotive-LTV-Battery/dp/B00249CS5U/ref=sr_1_3?s=automotive&ie=UTF8&qid=1538143058&vehicle=2016-13-66-------------0&sr=1-3&ymm=2016%3Asubaru%3Aoutback&keywords=Odyssey+battery+subaru+2016+outback

3. Test for too high of a parasitic drain - a very easy test that doesn't take long, that shouldn't cost much, if anything, by someone who knows what they're doing. It's highly unlikely but if you have any custom installed electronics this because more probable.

If it starts with a jump - that's nearly guaranteeing the battery is the issue - but the additional two points made above should be taken into consideration since we can't see the car and know nothing about it.
 
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#9 ·
In my experience, every new car I’ve owned the OEM battery had to be replaced after 2-3 years. I had a Ford Taurus that lived all of its life in a warm climate (Hawaii) and the battery had to be changed after the 2 year mark because it’s performance was slowly degrading and the car was taking longer to start up. Same with the Mustang I had before my Outback. Mom’s Nissan Rogue batter had to be replaced after a couple of years. I noticed my Outback CCA rating was 490. That seems pretty low considering where I live now winter can occasionally get pretty cold.
 
#12 ·
My father-in-law always turned his radio off before turning the car off, but that's from years of driving VW Beetles that had the radio wired to full time power. My wife's 71 Super Beetle she had when we married was the same way. You have to turn them off or they just stay on full time. But I don't know of any car nowadays that still has the radio powered full time.

Perhaps it's just an old habit, but completely unnecessary with modern cars.
 
#15 ·
I know someone that has a 16 OB that had dead battery issues and took it in to the dealer and they said that there was a issue with the electrical system, Not sure if they replaced or reprogrammed the ECM and battery. It was something that they covered under warranty and stated it was a known issue. I am piping in without getting all the facts straight since the conversation was about a year ago.

I could get more specific info if the "OP" would like.
 
#20 ·